- Notification of cancellation or withdrawal from
Homestay or a program must be made in writing to Talkabout Tours
Australia prior to the commencement of Homestay
- Application/ Accommodation Placement fees are not refundable.
- Cancellation in writing at least 4 weeks before the student’s
original program start date attracts a full refund of fees paid
except as in 2 above. Talkabout Tours agrees to refund the balance
within 28 days.
- Cancellation in writing less than 4 weeks before the student’s
original Homestay start date attracts a refund except as in 2 above
and less $50 cancellation fee. Talkabout Tours agrees to refund
the balance within 28 days.
- Cancellation in writing under 7 days from Homestay start date
attracts a refund except as in 2 above and less $50 cancellation
fee and one week’s Homestay Fee. Talkabout Tours agrees to refund
the balance within 28 days.
- If you notify us of your intention to withdraw before your original
start date and are eligible for a refund as per 4 and 5 above, then
the refund will be paid to you within four weeks of Talkabout Tours
receiving your notification of withdrawal.
- In the case of visa refusal, a refund will be given up to the
original program start date as long as written proof is presented,
minus the application fee.
- 2 weeks Homestay payments will be forfeited from students who
are removed from their Homestay for unacceptable behaviour or non-compliance
with visa conditions.
- It is a requirement that the Placement/Application fee is paid
upon application and is necessary before placement can be made.
The balance of fees are be paid in full 3 weeks before commencement
of Homestay, failure to do so will result in a cancellation of Homestay..
- In the case of a student needing to return home urgently, the
Host Family is entitled to 2 weeks Homestay fees. The balance is
fully refundable.
- Any refund will be paid to the person or entity that originally
paid the Homestay fees and, where possible, in the same currency
in which the fees were paid.
- If you arrange airport pick up and do not use this service,
the fee is non-refundable.
Notes
- Two week’s written notice is required if you wish to leave your
homestay.
- Two week minimum booking (except under special circumstances
such as a Study Tour.) There is no refund if you leave your homestay
before this.
- No additional placement fee will be charged if Talkabout Tours
agrees that your Homestay is unable to provide a satisfactory environment.
- If you require a new Homestay after your requested period of
stay has finished, you will be liable for a 2nd placement fee.
Liability
- All care will be taken; however, Talkabout Tours Australia, its
directors and appointed agents shall not be held responsible for
any loss, injury, accident, delay or expense resulting from participation
in any of its airport transportation or accommodation arrangements.
- Talkabout Tours Australia, its directors and appointed agents
are not responsible for any financial obligations or liabilities
that a student may personally incur or any damage or injury to the
person or property of others that the student may cause while living
in a Talkabout Tours Australia appointed Homestay
- Talkabout Tours Australia, its directors and appointed agents
shall not be held responsible for injury or less suffered by the
student during periods of independent travel or absence from the
enrolled course.
- A students participation in the Talkabout Tours accommodation
program may be terminated at the discretion of Talkabout Tours,
its directors and agents without refund of fees in cases of serious
misconduct or non-abidance of Australian laws.
Security
- It should be noted that e-mails and other information you send to
us is not encrypted and cannot be considered a secure means of transmitting
sensitive information. Talkabout Tours will never ask you to submit
your financial data such as your credit card account numbers, via
e-mail. You should be aware of the limitations of security, authentication,
encryption, and privacy measures used in connection with the Internet
and that any information you transmit through the Sites may be damaged,
corrupted, "sniffed" and/or accessed by another person
without your permission.
- Regardless of the precautions taken by you or by us, "perfect
security" does not exist on the Internet. We cannot ensure
or warrant the ultimate security of any information you transmit.
-
We do NOT store credit card numbers in our database, nor is the
credit card number stored at any point on our server, your payments
are processed using ANZ's secure site. Please click
here to review their privacy and security policies.
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